Privacy policy
This privacy policy describes how Nextmotion SAS processes the personal data collected via the nextmotion.net website and as part of the commercial relationship with its prospects and customers.
For the processing carried out as part of the Nextmotion Services (platform, application, connectors), it is supplemented by the Personal Data Protection Addendum (DPA) attached to the General Terms and Conditions of Sale signed by each Subscriber, and by the GDPR page, which details the technical and organizational measures applicable to health data.
Last updated : April 22, 2026
1. Data controller
For the processing carried out on the nextmotion.net website and as part of the commercial relationship with prospects and customers, Nextmotion SAS acts as the data controller within the meaning of Article 4(7) of the GDPR.
Nextmotion SAS, 8 avenue Dorian, 75012 Paris, France. Créteil RCS 817 441 132.
For the processing carried out as part of the Nextmotion Services (the platform used by client clinics to manage their patients), Nextmotion SAS acts as a processor within the meaning of Article 4(8) of the GDPR, on behalf of each client clinic, which remains the data controller.
2. Data protection officer
Nextmotion SAS has appointed a Data Protection Officer (DPO) in accordance with Article 37 of the GDPR.
You can contact the Nextmotion DPO:
- By email: dpo@nextmotion.net
- By post: Nextmotion SAS, DPO, 8 avenue Dorian, 75012 Paris, France
The DPO is your point of contact for any question relating to the processing of your personal data and to the exercise of your rights.
3. Data collected on nextmotion.net
The nextmotion.net website collects the following categories of data:
Browsing data
IP address, connection data, pages viewed, time spent, browser type, screen resolution, country of connection, via the cookies and trackers described in section 7.
Contact data
Last name, first name, email address, phone number, name of the organization (practice, clinic), profession, country, when you complete a contact form, a demo request, a webinar registration or a newsletter subscription.
Commercial data
History of commercial exchanges with our teams, content of the demonstrations carried out, needs expressed, information shared as part of your qualification.
4. Purposes of processing
The data collected is processed for the following purposes:
| Purpose | Legal basis |
|---|---|
| Respond to contact, demo and quote requests | Pre-contractual measures (Art. 6.1.b GDPR) |
| Manage the commercial relationship and subscriptions | Performance of the contract (Art. 6.1.b GDPR) |
| Send our newsletter and marketing content | Consent (Art. 6.1.a GDPR) |
| Analyze site traffic and improve content | Legitimate interest (Art. 6.1.f GDPR) |
| Comply with our legal obligations (invoicing, accounting) | Legal obligation (Art. 6.1.c GDPR) |
| Secure the site and detect fraudulent use | Legitimate interest (Art. 6.1.f GDPR) |
5. Retention periods
The retention periods applied are as follows:
- Active prospecting data: 3 years from the last contact
- Active customer data: duration of the contractual relationship, plus the applicable statutory limitation periods
- Connection data and technical logs: 12 months maximum
- Invoicing data: 10 years (accounting and tax obligations)
- Analytics cookies: 13 months maximum
6. Data recipients
The data is processed by:
- The commercial, marketing, support, legal and technical teams of Nextmotion SAS, strictly within the scope of their mission
- The processors of Nextmotion SAS: hosting providers, marketing and CRM tool providers, payment providers, chartered accountants, lawyers
- Administrative or judicial authorities where required by law
The detailed list of Nextmotion processors for the nextmotion.net website is available on request at dpo@nextmotion.net.
For the Nextmotion services (platform, application), the list of sub-processors is set out in the Personal Data Protection Addendum attached to the General Terms and Conditions of Sale.
8. Your rights
In accordance with the GDPR and the French Data Protection Act, you have the following rights over your personal data:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure, known as the "right to be forgotten" (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR), in particular to any commercial prospecting
- Right to set directives regarding the fate of your data after your death
- Right to withdraw your consent at any time where processing is based on that consent
To exercise these rights, contact dpo@nextmotion.net, specifying the subject of your request. Proof of identity may be requested to verify your identity.
If you receive an unsatisfactory response, you may lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL), the supervisory authority competent in France. Website: www.cnil.fr.
9. Data transfers outside the European Union
Some of our processors (marketing, CRM and analytics tools) may process data from countries located outside the European Union. In such cases, Nextmotion SAS ensures that appropriate safeguards are in place, in particular through the signing of Standard Contractual Clauses approved by the European Commission, in accordance with Article 46 of the GDPR.
The precise list of the processors concerned and the associated safeguards is available on request at dpo@nextmotion.net.
10. Security
Nextmotion SAS implements appropriate technical and organizational measures to protect your data against any unauthorized access, modification, disclosure or destruction. These measures are described in more detail on our GDPR page and in the Personal Data Protection Addendum for customers of the Nextmotion services.
11. Changes to this policy
Nextmotion SAS may amend this privacy policy, in particular to take account of legislative, regulatory or technical developments. The version in force is the one published on this page. We encourage you to consult it regularly.
12. Contact
For any question relating to this privacy policy or to your personal data:
By email: dpo@nextmotion.net
By post: Nextmotion SAS, DPO, 8 avenue Dorian, 75012 Paris, France
This English version is a translation provided for convenience. In the event of any discrepancy, the French version available on nextmotion.net prevails.